You are able to view your gift card balance in the official mobile application of Best Buy. With that said, this process and be somewhat confusing if you don’t know where to immediately look for this feature.
If you can’t seem to find the option to view your Best Buy gift card amount in the app, then you can check out this step-by-step tutorial from Overly Technical.
1. Of course, make sure that you open the Best Buy App on your smartphone or mobile device if you haven’t done so already.
2. You are not required to sign into your Best Buy account in order to view the current balance of your gift card.
With that said, if you are planning to use the gift card immediately after checking its balance when checking out from the mobile application, then you may want to consider logging into your account.
To sign in, you will need the email that is attached to your Best Buy account as well as your Best Buy password. If asked, you will also need to enter your verification code.
3. Inside of the Best Buy App, look at the bottom menu. On there, you need to tap your account name, which should be the right-most option.
4. In the next menu, you need to scroll down to the Services & Support section.
5. In the Services & Support section, tap the Gift Cards link.
6. After getting to the Best Buy Gift Cards menu, you need to tap the Check Card Balance option located near the top.
7. You should now be in the Check Gift Card Balance menu. From there, you need to first select whether or not you have a physical Best Buy Gift Card or a Best Buy E-Gift Card.
8. In the Card Details section of the same Check Gift Card Balance menu, you then need to enter your gift card number, which can be found on the back of the physical gift card or underneath the E-Gift Card line if you are using a digital gift card.
9. You then need to enter the PIN code for your gift card. The PIN code should be located under the PIN lines for both the physical and digital gift cards.
10. Once you are done entering the card number and PIN code, you then need to select the Check Balance option located at the bottom of the Check Gift Card Balance menu in order to see the remaining amount you have for the card.
To see how you can properly use your physical Best Buy Gift Card or Best Buy E-Gift Card in the Best Buy App, you can check out this guide.